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Whether you're a League Manager organizing a new season or a player stepping up to the competition, we're here to help keep your leagues running flawlessly.

FAQ

Frequently Asked Questions

How do league dues and payments work?
StatHoarder does not process league dues. You pay your League Manager directly, by whatever method your league uses — cash, e-transfer, or anything else they arrange. No money passes through StatHoarder and we take no share of it.
Can I get a refund for my league dues?
Because dues never pass through StatHoarder, we cannot issue refunds for them. Any refund is arranged directly between you and your League Manager, under whatever terms your league sets. If a league disbands, contact your commissioner — they hold the funds and decide how they are returned.
How do I report abusive behavior or inappropriate content?
We have a strict Zero Tolerance Policy for objectionable content, harassment, or abusive users. If you encounter defamatory, explicit, or threatening behavior, please use the in-app reporting tools to flag the content.
What happens if someone enters the wrong game score?
Maintaining the integrity of the league is incredibly important. Intentionally falsifying game scores, player statistics, or team standings is a violation of our terms. If a score needs to be corrected, please reach out to your League Manager to adjust the official record.
How do I delete my StatHoarder account?

You can permanently delete your account at any time right from the app. Navigate to the Settings/Profile menu and select Delete Account. Your personal records will be removed from our active database.

Note: Chat messages you sent are deleted. To preserve the season's standings for the rest of your league, your past game scores and stats stay on your team's roster under the name "Former Player", no longer linked to your account. If you manage a league, transfer ownership to another member or disband it first.

What is the $150 league licence?
The $150 fee is a one-time licence paid by the commissioner that unlocks every feature for the whole league. It is not a subscription and there are no per-player charges. To activate, open your league in the app, tap Activate League, and pay securely through Whop by card, Apple Pay or Google Pay; tax is added at checkout. If it isn't right for your league, you can get your money back within 7 days of paying, as long as no more than 2 games have been scored, less payment processing fees (about 4%, roughly $6–7 on $150) and sales tax: tap "Request a refund" on your league's Dues tab, or email us. The 7 days count from when you paid, and the 2-game allowance lets you try live scoring on real games first. Once a third game is scored, the fee is no longer refundable. A game counts once it's scored, even if it's later un-scored or deleted. After 7 days the fee is non-refundable, unless it was charged in error (such as a duplicate charge), which we refund in full.
I'm a parent — how do I report a child under 13 using StatHoarder?

StatHoarder requires all users to be at least 13 years old. If you believe a child under 13 has created an account, email stathoarder@gmail.com with the username or email address tied to the account.

We'll verify your request and, upon verification, delete the account and all associated personal information within 10 business days. You'll receive an email confirmation once the deletion is complete. See our Privacy Policy for the full process.

Contact

Still need help?

If you need further assistance, wish to resolve a complaint, or need to report abusive behavior that requires immediate escalation, our team is ready to help.

Email

stathoarder@gmail.com

Mailing Address

StatHoarder App

c/o Khizrali Kradiya

San Antonio, TX

When emailing support, please include the email address associated with your StatHoarder account and a clear description of your issue so we can assist you as quickly as possible.

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